Any Questions?
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How do I activate a Data Plan?
For our Postpaid customers, we recommend that you visit a Digicel Store or speak with one of our live chat agents to activate your data plan. After the activation of your data plan, please restart your device.
If you are a prepaid customer, click on your preferred method to activate the plan:
What is a Digicel eSim?
About eSim
· eSIM is the latest technology for mobile devices removing the need for physical SIM cards. ‘eSIM’ refers to an embedded SIM and takes the form of a chip that cannot be removed from a mobile device. An eSIM performs the same function as a physical SIM card but removes the requirement to physically swap SIMs.
1. What is an eSIM?
· An eSIM is an embedded SIM inside your device. With eSIM, there’s no physical SIM card that you need to insert.
3. What plans and associated cost will be an eSim from Digicel?
· The Cost of a Prepaid ESIM is $20XCD and comes with a 5-day welcome Plan.
· Postpaid is based on a contract, therefore, the cost of an ESIM is FREE.
· Existing customers will be charged $10XCD For an ESIM Conversion.
4. Does my current device support eSim?
· eSim is supported by various phone manufacturers as per below:
How do I use my APN Internet / Data Settings?
How can I check my Charges?